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Drivers resort to roadside assistance services in various situations, such as flat tires, dead batteries, electrical failures, engine problems, and other unexpected issues that may occur during a journey.

You can request roadside assistance through inDrive.Services at any time, 24 hours a day, 7 days a week. Just follow these steps:

• Access the platform and describe your problem, thus requesting the service. Within 5 minutes*, you can receive proposals from experts available in Belém.


• Chat with the specialists who have contacted you, noting each one's profile and rating on the platform.


• Hire the professional, settling all the details directly with them.

Yes, through inDrive.Services in Belém, you can request tow assistance for vehicles of all types, from cars to motorcycles and vans. Our specialists are prepared to handle a variety of situations and types of vehicles. Don't forget to specify the type of vehicle for which you are requesting the service when creating an order on the platform.

Hiring roadside assistance through inDrive.Services offers several advantages. In addition to quick service, you have access to verified experts well-rated by other clients. We also provide convenience in payment, which can be made using various methods. Moreover, our specialists are available 24/7 to help you in any roadside emergency.

The arrival time of a service provider can vary depending on factors such as distance and traffic conditions. However, all Roadside Assistance specialists are committed to arriving as quickly as possible to assist you.

Platform users have an individual rating system where they express their satisfaction level with each Roadside Assistance specialist offering services on inDrive.Services. Observations about speed, professionalism, and the effectiveness of the service help you choose the ideal professional for your case.

There are extreme situations where the vehicle may have been involved in severe accidents or the driver lacks documentation. In these cases, assistance may be unfeasible due to legal issues.

If you feel that the assistance is taking much longer than expected, it's important to keep in mind that the specialist may be attending to previous calls. We recommend contacting the professional to get an update on the estimated arrival time. If necessary, you can cancel the service, but remember to notify the specialist in advance and understand the situation.